FAQ

Frequently Asked Questions

you have found an item, select your fragrance or size and use the ‘ADD TO BAG’ button. Review the items in your shopping bag by selecting the ‘SHOPPING BAG’ link at the top right of the page. You can add products to your Wish List or use the ‘REMOVE FROM BASKET’ link to delete items from your shopping bag. Click on ‘PROCEED TO PURCHASE’ to complete your order.
If you are not satisfied with your purchase because something is broken or damaged, you can send an email to info@anickderouw.com with a good photo of the damaged item and we can discuss how we can return the item.
Unfortunately you can’t have your shipping/delivery costs back.